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Workday Signs Definitive Agreement to Acquire Paradox, the AI Company Redefining the Frontline Candidate Experience

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Workday (NASDAQ: WDAY) has announced a definitive agreement to acquire Paradox, an AI-powered candidate experience platform specializing in conversational AI for recruitment. Paradox has demonstrated impressive metrics, including over 189 million AI-assisted candidate conversations and achieving employee conversion rates exceeding 70%.

The strategic acquisition aims to enhance Workday's talent acquisition capabilities, particularly in high-volume frontline industries that employ nearly 3 billion workers globally. Paradox's technology has proven to reduce time-to-hire from 12 days to as low as 3.5 days, with Chipotle reporting a 75% reduction in their hiring timeline using the platform.

The transaction is expected to close in Q3 of Workday's fiscal year 2026, ending October 31, 2025, subject to regulatory approvals.

Workday (NASDAQ: WDAY) ha annunciato un accordo definitivo per acquisire Paradox, una piattaforma per l'esperienza dei candidati basata sull'IA, specializzata in intelligenza conversazionale per il recruiting. Paradox vanta risultati notevoli, con oltre 189 milioni di conversazioni AI-assisted e tassi di conversione dei candidati in assunzione superiori al 70%.

L'operazione mira a potenziare le capacità di acquisizione talenti di Workday, in particolare nei settori front-line ad alto volume che impiegano quasi 3 miliardi di lavoratori a livello globale. La tecnologia di Paradox ha dimostrato di ridurre i tempi di assunzione da 12 giorni a soli 3,5 giorni; Chipotle segnala una riduzione del 75% nei tempi di hiring grazie alla piattaforma.

La transazione dovrebbe concludersi nel terzo trimestre dell'anno fiscale 2026 di Workday, che termina il 31 ottobre 2025, subordinatamente alle approvazioni regolamentari.

Workday (NASDAQ: WDAY) ha anunciado un acuerdo definitivo para adquirir Paradox, una plataforma de experiencia del candidato impulsada por IA, especializada en IA conversacional para reclutamiento. Paradox ha mostrado métricas destacadas, con más de 189 millones de conversaciones asistidas por IA y tasas de conversión de candidatos a empleados superiores al 70%.

La adquisición estratégica busca fortalecer las capacidades de adquisición de talento de Workday, especialmente en industrias de primera línea con alto volumen que emplean a casi 3.000 millones de trabajadores en todo el mundo. La tecnología de Paradox ha demostrado reducir el tiempo de contratación de 12 días a tan solo 3,5 días; Chipotle informa una reducción del 75% en su tiempo de contratación usando la plataforma.

Se espera que la transacción se cierre en el tercer trimestre del año fiscal 2026 de Workday, que finaliza el 31 de octubre de 2025, sujeta a las aprobaciones regulatorias.

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Workday (NASDAQ: WDAY) a annoncé un accord définitif pour acquérir Paradox, une plateforme d'expérience candidat propulsée par l'IA et spécialisée dans l'IA conversationnelle pour le recrutement. Paradox affiche des chiffres remarquables, notamment plus de 189 millions de conversations assistées par IA et des taux de conversion en embauche supérieurs à 70%.

Cette acquisition stratégique vise à renforcer les capacités d'acquisition de talents de Workday, en particulier dans les secteurs opérationnels à fort volume qui emploient près de 3 milliards de travailleurs dans le monde. La technologie de Paradox a prouvé sa capacité à réduire le délai d'embauche de 12 jours à seulement 3,5 joursÌý; Chipotle rapporte une réduction de 75% de son délai de recrutement grâce à la plateforme.

La transaction devrait être finalisée au troisième trimestre de l'exercice fiscal 2026 de Workday, qui se termine le 31 octobre 2025, sous réserve des approbations réglementaires.

Workday (NASDAQ: WDAY) hat eine endgültige Vereinbarung zur Übernahme von Paradox angekündigt, einer KI-gestützten Plattform für Candidate Experience, die sich auf konversationelle KI im Recruiting spezialisiert hat. Paradox weist beeindruckende Kennzahlen auf, darunter über 189 Millionen KI-unterstützte Kandidateninteraktionen und Umwandlungsraten von Bewerbern zu Beschäftigten von über 70%.

Die strategische Übernahme zielt darauf ab, Workdays Talentgewinnungsfähigkeiten zu stärken, insbesondere in volumenstarken Frontline-Branchen, die weltweit fast 3 Milliarden Beschäftigte haben. Die Technologie von Paradox hat nachweislich die Time-to-Hire von 12 Tagen auf bis zu 3,5 Tage reduziert; Chipotle berichtet von einer 75%-Reduzierung ihrer Einstellungsdauer durch den Einsatz der Plattform.

Der Abschluss der Transaktion wird für das dritte Quartal des Geschäftsjahres 2026 von Workday erwartet, das am 31. Oktober 2025 endet, vorbehaltlich behördlicher Genehmigungen.

Positive
  • Paradox's proven track record with over 189 million AI-assisted candidate conversations
  • High employee conversion rates exceeding 70% using Paradox's platform
  • Significant reduction in time-to-hire (75% reduction demonstrated by Chipotle)
  • Strategic expansion into high-volume frontline hiring market serving 3 billion workers globally
  • Integration creates comprehensive AI-powered talent acquisition suite for all worker types
Negative
  • Regulatory approvals still pending for transaction completion
  • Integration challenges may arise when combining different AI technologies
  • Financial terms of the acquisition not disclosed

Insights

Workday's acquisition of Paradox strengthens its talent acquisition capabilities for frontline workers, potentially expanding its addressable market significantly.

Workday's acquisition of Paradox represents a strategic expansion into the frontline worker hiring space � a massive market encompassing nearly 3 billion workers globally. This move significantly broadens Workday's talent acquisition capabilities beyond traditional back-office recruiting. The integration of Paradox's conversational AI technology addresses a critical pain point in high-volume hiring: the slow, friction-filled candidate experience that leads to abandonment and unfilled positions.

The acquisition creates a comprehensive talent acquisition suite that now spans both office and frontline workers across full-time and contingent roles. This positions Workday to capture more revenue per customer by serving the complete workforce spectrum within a single platform. Paradox's technology has demonstrated impressive metrics � 70% employee conversion rates and reducing time-to-hire to as little as 3.5 days � which directly addresses labor shortage challenges in frontline industries.

Industry analyst Josh Bersin's endorsement highlights the strategic significance � this acquisition gives Workday access to the 70% of global jobs in the frontline sector. The Chipotle case study provides credible validation with concrete results: 75% reduction in time-to-hire and doubled applicant flow. By bringing HiredScore (AI matching) and Paradox (conversational AI) together with its existing recruiting platform, Workday creates an end-to-end solution that differentiates it in the competitive HR technology market while extending its AI capabilities in a practical, high-ROI application area.

Paradox's Candidate Experience Agent Delivers Superior Candidate Care, Accelerated Candidate Conversion and Time-to-Hire

The Addition of Paradox Will Give Workday an AI-Powered Talent Acquisition Suite for Every Worker and Every Type of Work

PLEASANTON, Calif., Aug. 21, 2025 /PRNewswire/ -- Ìý(±·´¡³§¶Ù´¡²Ï: WDAY), the AI platform for managingÌý, , and ,Ìýhas entered into a definitive agreement to acquire Paradox, a candidate experience agent that uses conversational AI to simplify every step of the job application journey â€� particularly for high-volume frontline industries, which employ nearly 3 billion workers globally. The addition of Paradox will give Workday an AI-powered talent acquisition suite to help customers more efficiently find, hire, and onboard every type of worker â€� from the frontline to the back office â€� for every type of work, from full-time, to contingent.Ìý

"Hiring is one of the most critical moments in the employee experience, yet too often it's slowed down by outdated processes and disconnected tools," said Gerrit Kazmaier, president, Product & Technology, Workday. "By bringing Paradox's candidate experience AI agent into Workday, we're giving organizations a smarter, faster, and more engaging way to connect with candidates. Together, we'll help our customers move from transactional recruiting to transformative hiring that helps deliver talent, in less time, and with a better experience for everyone."

"From day one, our mission has been to help our customers' recruiting and hiring teams spend more time with people and less time with software," said Adam Godson, CEO, Paradox. "Workday's global reach and comprehensive platform provide the perfect runway for us to accelerate our mission, bringing our proven conversational AI to a much bigger audience and helping more companies around the world transform their hiring processes."

Redefining The Candidate Experience with AI

Paradox delivers exceptional candidate experiences at scale, giving every applicant a personalized, high-touch interaction powered by AI. Paradox's candidate experience agent gives candidates instant responses, self-scheduling capabilities, and 24/7 support in a natural conversational experience. Additionally, by turning slow, burdensome recruiting processes into quick, seamless conversations, Paradox helps companies fill high-volume roles with candidates faster, to drive measurable business results.

Paradox has powered more than 189 million AI-assisted candidate conversations. Their unique expertise in candidate experience and hiring processes has improved candidate response times resulting in employee conversion rates over 70%, helping organizations fill roles faster and reducing time-to-hire to as low as three and a half days.

Workday: A Talent Acquisition Suite for Every Type of Worker

The addition of Paradox will give Workday an AI-powered talent acquisition suite to help customers more efficiently find, hire, and onboard every type of worker â€� from the frontline to the back office â€� across full-time and contingent roles. From AI-driven talent discovery and matching with HiredScore, to AI-powered candidate conversations with Paradox, to streamlined hiring and onboarding in Workday Recruiting, Workday is uniquely positioned to help organizations attract, engage, and retain top talent in one unified, intelligent platform. By unifying all of these capabilities with Workday Recruiting, companies can reduce time-to-hire, improve conversion rates, and deliver an end-to-end talent journey that sets them apart in a competitive market.Ìý

"Workday's acquisition of Paradox is a highly strategic move," said Josh Bersin, global industry analyst and CEO, The Josh Bersin Company. "This establishes Workday as a leader in high-volume, front-line hiring, which covers 70% of the jobs in the world, and also brings a pioneering AI product team into the company. Workday customers should be excited about the potential."

"Our partnership with Paradox has already delivered significant improvements, reducing our time-to-hire by 75%, from 12 days to 4, and doubling applicant flow," said Ilene Eskenazi, chief human resources officer, Chipotle. "We look forward to Paradox becoming a part of Workday and anticipate even greater support and resources as we continue to enhance the employee experience for our restaurant managers and free up their time to focus on delivering delicious culinary and exceptional hospitality to our guests."

Details Regarding Proposed Acquisition of Paradox

The transaction is expected to close in the third quarter of Workday's fiscal year 2026, ending October 31, 2025, subject to the satisfaction of closing conditions, including required regulatory approvals. Morgan Stanley & Co. LLC is serving as financial advisor to Workday andÌýOrrick is serving as its legal advisor. Qatalyst Partners is serving as financial advisor to Paradox and DLA Piper is serving as its legal advisor.

About Workday

Ìýis the AI platform for managing , , andÌý.ÌýThe Workday platform is built with AI at the core to help customers elevate people, supercharge work, and move their business forever forward. Workday is used by more than 11,000 organizations around the world and across industries â€� from medium-sized businesses to more than 65% of the Fortune 500. For more information about Workday, visit .

About Paradox

Launched in 2016, Paradox built the first conversational recruiting platform â€� driven by its AI assistant Olivia â€� to help recruiting and hiring teams spend more time with people and less time with software. Serving global clients with hiring needs across frontline high-volume hourly and high-skilled professional roles, Paradox's AI assistant does the work talent teams don't have time for â€� streamlining tasks like screening for minimum qualifications, instantly scheduling interviews, answering common candidate questions, and more through simple, frictionless mobile-, chat-, and SMS-driven experiences. The company has been ranked one of the fastest growing companies in HR Tech by the Deloitte Fast 500, and has made the Inc. 5000 list five consecutive years. To learn more about Paradox's product, visit .Ìý

Forward-Looking StatementsÌý

This press release contains forward-looking statements related to Workday, Paradox, and the acquisition of Paradox by Workday. These forward-looking statements are based only on currently available information and Workday's current beliefs, expectations, and assumptions. Because forward-looking statements relate to the future, they are subject to risks, uncertainties, assumptions, and changes in circumstances that are difficult to predict and many of which are outside of our control. If the risks materialize, assumptions prove incorrect, or we experience unexpected changes in circumstances, actual results could differ materially from the results implied by these forward-looking statements, and therefore you should not rely on any forward-looking statements. Forward looking statements in this communication include, among other things, statements about the potential benefits and effects of the proposed transaction; Workday's plans, objectives, expectations, and intentions with respect to Paradox's business; and the anticipated timing of closing of the proposed transaction. Risks include, but are not limited to: (i) the risk that the transaction may not be completed in a timely manner or at all; (ii) failure to achieve the expected benefits of the transaction; (iii) Workday's ability to implement its plans, objectives, and other expectations with respect to Paradox's business and its ability to deliver an AI-powered talent acquisition suite to help customers more efficiently find, hire, and onboard workers and transform their hiring processes; (iv) negative effects of the announcement or the consummation of the transaction on Workday's business operations, operating results, or share price; (v) unanticipated expenses related to the acquisition; and (vi) other risks and factors described in our filings with the Securities and Exchange Commission ("SEC"), including our most recent report on Form 10-Q or Form 10-K and other reports that we have filed and will file with the SEC from time to time, which could cause actual results to vary from expectations. Workday assumes no obligation to, and does not currently intend to, update any such forward-looking statements after the date of this release.

© 2025 Workday, Inc. All rights reserved. Workday and the Workday logo are registered trademarks of Workday, Inc. All other brand and product names are trademarks or registered trademarks of their respective holders.

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SOURCE Workday Inc.

FAQ

What is the strategic importance of Workday's acquisition of Paradox?

The acquisition positions Workday as a leader in high-volume frontline hiring, which represents 70% of global jobs, while adding pioneering AI technology to their platform. It creates a comprehensive AI-powered talent acquisition suite for all worker types.

How has Paradox's AI technology improved hiring metrics?

Paradox has enabled employee conversion rates over 70% and reduced time-to-hire to as low as 3.5 days. At Chipotle specifically, it reduced time-to-hire by 75% (from 12 to 4 days) and doubled applicant flow.

When will the Workday-Paradox acquisition close?

The transaction is expected to close in the third quarter of Workday's fiscal year 2026, ending October 31, 2025, subject to regulatory approvals.

What capabilities will Paradox add to Workday's platform?

Paradox will add conversational AI for recruitment, 24/7 candidate support, self-scheduling capabilities, and instant response functionality, enhancing Workday's ability to serve both frontline and back-office hiring needs.

How many conversations has Paradox's AI technology handled?

Paradox has powered more than 189 million AI-assisted candidate conversations, demonstrating its scalability and effectiveness in handling high-volume recruitment.
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