Darden and Uber Continue Partnership with On-Demand Delivery Pilot at Cheddar's Scratch Kitchen
Darden Restaurants (NYSE: DRI) and Uber Technologies (NYSE: UBER) have announced an expansion of their partnership, with Cheddar's Scratch Kitchen becoming the next Darden brand to test on-demand delivery. The pilot program is currently running in 10 Cheddar's restaurants, allowing customers to order delivery directly through the Cheddar's website and app, while Uber Direct manages deliveries through their national network.
This expansion follows the successful implementation of delivery services at Olive Garden. According to Chris Chang, Darden's Chief Information Officer, the company gained valuable insights from the initial Olive Garden pilot, and its success encouraged them to extend delivery services to Cheddar's. Cheddar's plans to expand the delivery service more widely across their system following a successful pilot phase.
Darden Restaurants (NYSE: DRI) e Uber Technologies (NYSE: UBER) hanno annunciato un'espansione della loro partnership, con Cheddar's Scratch Kitchen che diventa il prossimo marchio Darden a testare la consegna on-demand. Il programma pilota 猫 attualmente attivo in 10 ristoranti Cheddar's, consentendo ai clienti di ordinare la consegna direttamente attraverso il sito web e l'app di Cheddar's, mentre Uber Direct gestisce le consegne tramite la loro rete nazionale.
Questa espansione segue l'implementazione di successo dei servizi di consegna presso Olive Garden. Secondo Chris Chang, Chief Information Officer di Darden, l'azienda ha ottenuto preziose informazioni dal pilota iniziale di Olive Garden, e il suo successo li ha incoraggiati a estendere i servizi di consegna a Cheddar's. Cheddar's prevede di ampliare il servizio di consegna pi霉 ampiamente nel loro sistema dopo una fase pilota di successo.
Darden Restaurants (NYSE: DRI) y Uber Technologies (NYSE: UBER) han anunciado una expansi贸n de su asociaci贸n, con Cheddar's Scratch Kitchen convirti茅ndose en la pr贸xima marca de Darden en probar la entrega a demanda. El programa piloto se est谩 llevando a cabo actualmente en 10 restaurantes Cheddar's, permitiendo a los clientes ordenar entrega directamente a trav茅s del sitio web y la aplicaci贸n de Cheddar's, mientras que Uber Direct gestiona las entregas a trav茅s de su red nacional.
Esta expansi贸n sigue a la exitosa implementaci贸n de servicios de entrega en Olive Garden. Seg煤n Chris Chang, Director de Informaci贸n de Darden, la compa帽铆a obtuvo valiosos conocimientos del piloto inicial de Olive Garden, y su 茅xito los anim贸 a extender los servicios de entrega a Cheddar's. Cheddar's planea ampliar el servicio de entrega de manera m谩s amplia en su sistema tras una fase piloto exitosa.
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Darden Restaurants (NYSE: DRI) et Uber Technologies (NYSE: UBER) ont annonc茅 une expansion de leur partenariat, avec Cheddar's Scratch Kitchen devenant la prochaine marque de Darden 脿 tester la livraison 脿 la demande. Le programme pilote est actuellement en cours dans 10 restaurants Cheddar's, permettant aux clients de commander des livraisons directement via le site web et l'application de Cheddar's, tandis qu'Uber Direct g猫re les livraisons via son r茅seau national.
Cette expansion fait suite 脿 la mise en 艙uvre r茅ussie des services de livraison chez Olive Garden. Selon Chris Chang, directeur de l'information de Darden, l'entreprise a tir茅 des enseignements pr茅cieux du pilote initial d'Olive Garden, et son succ猫s les a encourag茅s 脿 茅tendre les services de livraison 脿 Cheddar's. Cheddar's pr茅voit d'茅largir le service de livraison plus largement dans son syst猫me apr猫s une phase pilote r茅ussie.
Darden Restaurants (NYSE: DRI) und Uber Technologies (NYSE: UBER) haben eine Erweiterung ihrer Partnerschaft angek眉ndigt, wobei Cheddar's Scratch Kitchen die n盲chste Darden-Marke ist, die die On-Demand-Lieferung testet. Das Pilotprogramm l盲uft derzeit in 10 Cheddar's-Restaurants und erm枚glicht es den Kunden, die Lieferung direkt 眉ber die Cheddar's-Website und App zu bestellen, w盲hrend Uber Direct die Lieferungen 眉ber ihr nationales Netzwerk verwaltet.
Diese Erweiterung folgt der erfolgreichen Implementierung von Lieferdiensten bei Olive Garden. Laut Chris Chang, Chief Information Officer von Darden, hat das Unternehmen wertvolle Erkenntnisse aus dem ersten Pilotprojekt bei Olive Garden gewonnen, und der Erfolg ermutigte sie, die Lieferdienste auf Cheddar's auszuweiten. Cheddar's plant, den Lieferservice nach einer erfolgreichen Pilotphase breiter in ihrem System auszubauen.
- Successful expansion of delivery services to a second major brand
- Direct ordering through own platform maintains customer relationship
- Leveraging existing successful partnership with Uber Direct
- initial rollout to only 10 locations
- Additional delivery operations may impact operational complexity
Cheddar's is the next聽Darden brand to test first-party delivery聽following the successful rollout at Olive Garden
Cheddar's is currently conducting the pilot in 10 restaurants, enabling guests to order delivery directly through the Cheddar's website and app, while Uber Direct will handle deliveries through Uber's national delivery network. Following the completion of a successful pilot, Cheddar's plans to deploy it more broadly across their system.
"We have developed a strong partnership with the Uber Direct team," said Chris Chang, Chief Information Officer at Darden. "We learned a lot from the initial pilot at Olive Garden, and that, combined with the success of the full rollout, gave us confidence to quickly move to piloting delivery at Cheddar's."
"The needs of restaurants are evolving more quickly than ever, and we're focused on providing world-class solutions to meet those needs," said Sarfraz Maredia, Vice President of Delivery, Head of
About Darden
Darden is a restaurant company featuring a portfolio of differentiated brands that include Olive Garden, LongHorn Steakhouse, Yard House, Ruth's Chris Steak House, Cheddar's Scratch Kitchen, The Capital Grille, Chuy's, Seasons 52, Eddie V's and Bahama Breeze. For more information, please visit www.darden.com.
About Uber
Uber's mission is to create opportunity through movement. We started in 2010 to solve a simple problem: how do you get access to a ride at the touch of a button? More than 58 billion trips later, we're building products to get people closer to where they want to be. By changing how people, food, and things move through cities, Uber is a platform that opens up the world to new possibilities.
Media Contacts
Darden: Rich Jeffers, [email protected]
Uber: Carissa Simons, [email protected]
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SOURCE Darden Restaurants, Inc.
FAQ
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