Consumer Cellular Expands Strategic Collaboration with Amdocs to Accelerate AI-Driven MVNE Capabilities
Amdocs (NASDAQ:DOX) has expanded its multi-year partnership with Consumer Cellular to enhance its EnablerIQ MVNE platform with advanced AI capabilities. The collaboration builds upon the recent deployment of Amdocs' connectX platform and introduces three key solutions: AI & Data Platform (AIDP), Customer Experience Insights (CXI), and the amAIz Suite.
The expanded agreement aims to transform MVNO onboarding, automate operations, and deliver personalized customer experiences. The integration leverages generative AI to streamline operations and provide real-time, predictive analytics across customer touchpoints, enabling Consumer Cellular to achieve faster time-to-market and improved operational efficiency in its MVNE business.
Amdocs (NASDAQ:DOX) ha ampliato la sua partnership pluriennale con Consumer Cellular per potenziare la sua piattaforma MVNE EnablerIQ con avanzate capacit脿 di intelligenza artificiale. La collaborazione si basa sull'implementazione recente della piattaforma connectX di Amdocs e introduce tre soluzioni chiave: AI & Data Platform (AIDP), Customer Experience Insights (CXI) e la suite amAIz.
Il nuovo accordo mira a rivoluzionare l'onboarding degli MVNO, automatizzare le operazioni e offrire esperienze cliente personalizzate. L'integrazione sfrutta l'intelligenza artificiale generativa per semplificare le operazioni e fornire analisi predittive in tempo reale su tutti i punti di contatto con il cliente, permettendo a Consumer Cellular di accelerare il time-to-market e migliorare l'efficienza operativa nel suo business MVNE.
Amdocs (NASDAQ:DOX) ha ampliado su asociaci贸n de varios a帽os con Consumer Cellular para mejorar su plataforma MVNE EnablerIQ con capacidades avanzadas de inteligencia artificial. La colaboraci贸n se basa en el despliegue reciente de la plataforma connectX de Amdocs e introduce tres soluciones clave: AI & Data Platform (AIDP), Customer Experience Insights (CXI) y la suite amAIz.
El acuerdo ampliado tiene como objetivo transformar la incorporaci贸n de MVNOs, automatizar las operaciones y ofrecer experiencias personalizadas a los clientes. La integraci贸n aprovecha la inteligencia artificial generativa para optimizar las operaciones y proporcionar an谩lisis predictivos en tiempo real en todos los puntos de contacto con el cliente, permitiendo a Consumer Cellular lograr un tiempo de lanzamiento al mercado m谩s r谩pido y una mayor eficiencia operativa en su negocio MVNE.
Amdocs (NASDAQ:DOX)電� Consumer Cellular瓿检潣 雼る厔臧� 韺岉姼雱堨嫮鞚� 頇曥灔頃橃棳 EnablerIQ MVNE 頂岆灚韽检棎 瓿犼笁 AI 旮半姤鞚� 於旉皜頄堨姷雼堧嫟. 鞚措矆 順戨牓鞚� Amdocs鞚� connectX 頂岆灚韽� 斓滉芳 霃勳瀰鞚� 旮半皹鞙茧 頃橂┌, 靹� 臧�歆� 欤检殧 靻旊（靺橃澑 AI & Data Platform (AIDP), Customer Experience Insights (CXI), amAIz Suite毳� 霃勳瀰頃╇媹雼�.
頇曥灔霅� 瓿勳暯鞚� MVNO 鞓炒霐╈潉 順侅嫚頃橁碃 鞖挫榿鞚� 鞛愲彊頇旐晿氅� 毵烄钉順� 瓿犼皾 瓴巾棙鞚� 鞝滉车頃橂姅 瓴冹潉 氇╉憸搿� 頃╇媹雼�. 鞚� 韱淀暕鞚� 靸濎劚順� AI毳� 頇滌毄頃橃棳 鞖挫榿鞚� 臧勳唽頇旐晿瓿� 瓿犼皾 鞝戩爯 鞝勲皹鞐� 瓯胳硱 鞁れ嫓臧� 鞓堨浮 攵勳劃鞚� 鞝滉车頃溂搿滌崹 Consumer Cellular臧� MVNE 牍勳雼堨姢鞐愳劀 雿� 牍犽ジ 鞁滌灔 歆勳瀰瓿� 頄レ儊霅� 鞖挫榿 須湪靹膘潉 雼劚頃� 靾� 鞛堧弰搿� 歆�鞗愴暕雼堧嫟.
Amdocs (NASDAQ:DOX) a 茅tendu son partenariat pluriannuel avec Consumer Cellular afin d'am茅liorer sa plateforme MVNE EnablerIQ avec des capacit茅s avanc茅es d'intelligence artificielle. Cette collaboration s'appuie sur le d茅ploiement r茅cent de la plateforme connectX d'Amdocs et introduit trois solutions cl茅s : AI & Data Platform (AIDP), Customer Experience Insights (CXI) et la suite amAIz.
L'accord 茅largi vise 脿 transformer l'int茅gration des MVNO, automatiser les op茅rations et offrir des exp茅riences client personnalis茅es. L'int茅gration exploite l'IA g茅n茅rative pour rationaliser les op茅rations et fournir des analyses pr茅dictives en temps r茅el sur tous les points de contact client, permettant 脿 Consumer Cellular d'acc茅l茅rer son time-to-market et d'am茅liorer son efficacit茅 op茅rationnelle dans son activit茅 MVNE.
Amdocs (NASDAQ:DOX) hat seine mehrj盲hrige Partnerschaft mit Consumer Cellular erweitert, um seine EnablerIQ MVNE-Plattform mit fortschrittlichen KI-Funktionen auszustatten. Die Zusammenarbeit baut auf der k眉rzlichen Einf眉hrung der connectX-Plattform von Amdocs auf und f眉hrt drei zentrale L枚sungen ein: AI & Data Platform (AIDP), Customer Experience Insights (CXI) und die amAIz Suite.
Die erweiterte Vereinbarung zielt darauf ab, das Onboarding von MVNOs zu transformieren, Abl盲ufe zu automatisieren und personalisierte Kundenerlebnisse zu bieten. Die Integration nutzt generative KI, um Abl盲ufe zu optimieren und Echtzeit-Vorhersageanalysen 眉ber alle Kundenkontaktpunkte bereitzustellen, wodurch Consumer Cellular eine schnellere Markteinf眉hrung und verbesserte operative Effizienz im MVNE-Gesch盲ft erm枚glicht wird.
- None.
- None.
Insights
Amdocs expands its recurring revenue stream through an AI-enhanced partnership with Consumer Cellular, strengthening its MVNE market position.
Consumer Cellular's expanded multi-year agreement with Amdocs represents a strategic deepening of their existing relationship, now incorporating Amdocs' AI & Data Platform (AIDP), Customer Experience Insights (CXI), and the amAIz Suite into Consumer Cellular's EnablerIQ MVNE platform. This builds upon their previous implementation of Amdocs' connectX platform.
The partnership holds significant importance for Amdocs as it establishes a more comprehensive, higher-value software and services footprint within Consumer Cellular's operations. By adding AI capabilities to the existing relationship, Amdocs is executing on its strategy of expanding wallet share with existing customers through its AI offerings while securing stable, recurring revenue streams through these multi-year agreements.
For context, the MVNE market is experiencing substantial growth as Mobile Virtual Network Operators (MVNOs) seek turnkey solutions to quickly launch and scale wireless services. Consumer Cellular's EnablerIQ platform positions them as an enabler for other MVNOs, with Amdocs providing the technological backbone. This agreement enhances Consumer Cellular's competitive position in the MVNE space while reinforcing Amdocs' standing as a leading telecom software provider.
The integration of Amdocs' AI solutions addresses three critical areas: streamlining MVNO onboarding (reducing time-to-market), automating operations (improving efficiency), and enhancing customer experiences (increasing retention and satisfaction). These capabilities represent high-value, differentiated offerings that typically command premium pricing in the marketplace, suggesting positive margin implications for Amdocs.
Leveraging Amdocs' AI & Data Platform, Customer Experience Insights within amAIz Suite, the multi-year agreement aims to transform onboarding, operations, and customer experiences across Consumer Cellular's MVNE ecosystem
JERSEY CITY, NJ / / August 6, 2025 / Amdocs (NASDAQ:DOX), a leading provider of software and services to communications and media companies, today announced an expanded multi-year agreement with U.S. wireless provider Consumer Cellular to bring AI-enabled capabilities to its EnablerIQ MVNE (Mobile Virtual Network Enabler) offering.
Building on the recent deployment of Amdocs' connectX platform, the new agreement introduces (AIDP), (CXI), and the to enhance Consumer Cellular's Enabler IQ Mobile Virtual Network Enabler (MVNE) platform. This comprehensive solution integrates advanced generative AI capabilities to streamline MVNO onboarding, automate operations, and deliver personalized customer experiences.
Amdocs' AI & Data Platform transforms vast telecom data into actionable insights and automation-ready intelligence, while Customer Experience Insights delivers real-time, predictive analytics across key customer touchpoints. Leveraging Amdocs SaaS products spanning data, automation and AI, Consumer Cellular is positioned to achieve faster time-to-market, improved operational efficiency, and enhanced partner enablement.
"For nearly three decades, Consumer Cellular has built a reputation for delivering exceptional service and value to customers across the country," said Elizabeth Hunter, Chief Operating Officer at Consumer Cellular. "By expanding our agreement with Amdocs, we're enhancing our MVNE capabilities with AI-driven insights and automation-empowering our partners to launch and scale wireless services more efficiently, with smarter operations, faster onboarding, and stronger customer experiences."
"With the rapid growth of the MVNO market, creating tailored experiences is critical for both providers and their customers," said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. "AI is increasingly table stakes in providing truly personalized interactions, and we're proud to expand our collaboration with Consumer Cellular as they harness AI to power their MVNE business. By integrating our data and AI SaaS platforms, we're enabling Consumer Cellular to achieve greater operating agility, faster partner onboarding, and enhanced customer journeys."
Supporting Resources
Learn more about Amdocs managed services and
Keep up with Amdocs news by visiting the company's
Follow us on , , and
About Amdocs
Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers' innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers' migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of
Amdocs' Forward-Looking Statement
This press release includes information that constitutes forward-looking statements made pursuant to the safe harbor provision of the Private Securities Litigation Reform Act of 1995, including statements about Amdocs' growth and business results in future quarters and years. Although we believe the expectations reflected in such forward-looking statements are based upon reasonable assumptions, we can give no assurance that our expectations will be obtained or that any deviations will not be material. Such statements involve risks and uncertainties that may cause future results to differ from those anticipated. These risks include, but are not limited to, the effects of general macroeconomic conditions, prevailing level of macroeconomic, business and operational uncertainty, including as a result of geopolitical events or other regional events or pandemics, changes to trade policies including tariffs and trade restrictions, as well as the current inflationary environment, and the effects of these conditions on the Company's customers' businesses and levels of business activity, including the effect of the current economic uncertainty and industry pressure on the spending decisions of the Company's customers. Amdocs' ability to grow in the business markets that it serves, Amdocs' ability to successfully integrate acquired businesses, adverse effects of market competition, rapid technological shifts that may render the Company's products and services obsolete, security incidents, including breaches and cyberattacks to our systems and networks and those of our partners or customers, potential loss of a major customer, our ability to develop long-term relationships with our customers, our ability to successfully and effectively implement artificial intelligence and Generative AI in the Company's offerings and operations, and risks associated with operating businesses in the international market. Amdocs may elect to update these forward-looking statements at some point in the future; however, Amdocs specifically disclaims any obligation to do so. These and other risks are discussed at greater length in Amdocs' filings with the Securities and Exchange Commission, including in our Annual Report on Form 20-F for the fiscal year ended September 30, 2024, filed on December 17, 2024, and our Form 6-K furnished for the first quarter of fiscal 2025 on February 18, 2025, and for the second quarter of fiscal 2025 on May 19, 2025.
Media Contacts
Michael Zema
Amdocs Public Relations
[email protected]
SOURCE: Amdocs Management Limited
View the original on ACCESS Newswire
FAQ
What new AI capabilities is Amdocs (DOX) providing to Consumer Cellular?
How will the Amdocs (DOX) AI integration benefit Consumer Cellular's MVNE business?
What is the duration of the new agreement between Amdocs and Consumer Cellular?
What specific data capabilities does Amdocs' AI platform provide to Consumer Cellular?
