INTRODUCING ZIPOTLE: CHIPOTLE PARTNERS WITH ZIPLINE FOR AERIAL DELIVERY
Chipotle Mexican Grill (NYSE: CMG) has partnered with Zipline to launch Zipotle, an aerial delivery service for digital orders in the Dallas area. The service debuts at the Rowlett, TX location, operating daily from 12 p.m. to 8 p.m. CT, with plans to extend to 10 p.m.
Zipline's autonomous aircraft, called Zips, will deliver Chipotle's entire menu to eligible customers' locations, hovering at 300 feet before lowering orders to the ground. The service can currently handle orders up to 5.5 pounds, with plans to increase capacity to 8 pounds. Zipline has demonstrated reliability with over 100 million commercial miles flown and 1.6 million deliveries completed globally.
Chipotle Mexican Grill (NYSE: CMG) ha avviato una collaborazione con Zipline per lanciare Zipotle, un servizio di consegna aerea per ordini digitali nell'area di Dallas. Il servizio debutta presso la sede di Rowlett, TX, operando quotidianamente dalle 12:00 alle 20:00 CT, con l'intento di estendere l'orario fino alle 22:00.
I velivoli autonomi di Zipline, chiamati Zips, consegneranno l'intero men霉 di Chipotle ai clienti idonei, sospendendosi a 300 piedi prima di calare gli ordini a terra. Al momento il servizio pu貌 gestire ordini fino a 5,5 libbre, con piani per portare la capacit脿 a 8 libbre. Zipline vanta oltre 100 milioni di miglia commerciali percorse e 1,6 milioni di consegne completate nel mondo.
Chipotle Mexican Grill (NYSE: CMG) se ha asociado con Zipline para lanzar Zipotle, un servicio de entrega a茅rea para pedidos digitales en el 谩rea de Dallas. El servicio debuta en la ubicaci贸n de Rowlett, TX, operando diariamente de 12 p. m. a 8 p. m. CT, con planes de extender el horario hasta las 10 p. m.
Las aeronaves aut贸nomas de Zipline, llamadas Zips, entregar谩n todo el men煤 de Chipotle a las ubicaciones de clientes elegibles, manteni茅ndose a 300 pies antes de bajar los pedidos al suelo. Actualmente el servicio admite pedidos de hasta 5,5 libras, con la intenci贸n de aumentar la capacidad a 8 libras. Zipline ha demostrado su fiabilidad con m谩s de 100 millones de millas comerciales voladas y 1,6 millones de entregas realizadas a nivel mundial.
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Chipotle Mexican Grill (NYSE: CMG) s'est associ茅 脿 Zipline pour lancer Zipotle, un service de livraison a茅rienne pour les commandes num茅riques dans la r茅gion de Dallas. Le service d茅bute au site de Rowlett, TX, et fonctionne quotidiennement de 12h 脿 20h (CT), avec l'intention d'茅tendre les horaires jusqu'脿 22h.
Les appareils autonomes de Zipline, appel茅s Zips, livreront l'int茅gralit茅 du menu Chipotle aux clients 茅ligibles, en se maintenant 脿 300 pieds avant d'abaisser les commandes au sol. Le service peut actuellement g茅rer des commandes jusqu'脿 5,5 livres, avec des plans pour augmenter la capacit茅 脿 8 livres. Zipline affiche une fiabilit茅 d茅montr茅e avec plus de 100 millions de miles commerciaux parcourus et 1,6 million de livraisons effectu茅es dans le monde.
Chipotle Mexican Grill (NYSE: CMG) hat sich mit Zipline zusammengeschlossen, um Zipotle zu starten 鈥� einen Luftlieferdienst f眉r digitale Bestellungen im Raum Dallas. Der Service startet am Standort Rowlett, TX und ist t盲glich von 12:00 bis 20:00 Uhr CT in Betrieb, mit der Aussicht, die Zeiten bis 22:00 Uhr auszudehnen.
Die autonomen Flugger盲te von Zipline, genannt Zips, werden das gesamte Chipotle-Men眉 an berechtigte Kunden liefern, indem sie sich auf 300 Fu脽 H枚he halten, bevor sie die Bestellungen zu Boden ablassen. Der Service kann derzeit Bestellungen bis 5,5 Pfund bearbeiten, mit Pl盲nen, die Kapazit盲t auf 8 Pfund zu erh枚hen. Zipline weist eine Zuverl盲ssigkeit mit 眉ber 100 Millionen kommerziellen Meilen und 1,6 Millionen Lieferungen weltweit auf.
- Zero-emission, environmentally friendly delivery system
- Expansion into innovative delivery technology could provide competitive advantage
- Ability to serve traditionally challenging delivery locations like backyards and parks
- Quick delivery times maintaining food freshness
- Limited initial rollout to select customers in Dallas area only
- Restricted delivery weight capacity of 5.5 pounds may limit larger orders
- Limited operating hours from 12 p.m. to 8 p.m. CT initially
Insights
Chipotle's Zipline drone delivery partnership represents an innovative channel expansion with limited short-term financial impact but strategic positioning for future growth.
Chipotle's new Zipotle aerial delivery service, partnering with autonomous delivery company Zipline, represents a strategic move into cutting-edge delivery technology. The pilot program, launching in the Rowlett area of Dallas, enables delivery of Chipotle's entire menu via Zipline's autonomous aircraft, with deliveries arriving within minutes of flying.
The implementation details reveal a carefully considered rollout strategy: starting with limited availability to select Zipline users before broader expansion, operating initially from 12 p.m. to 8 p.m. with plans to extend to 10 p.m., and beginning with a 5.5-pound payload capacity that will increase to 8 pounds. This measured approach allows Chipotle to test and refine operations before scaling.
What's particularly noteworthy is how this service addresses specific customer pain points: enabling deliveries to traditionally challenging locations like backyards and public parks, maintaining food freshness through faster delivery times, and offering an environmentally friendly zero-emissions option. The technology leverages Zipline's proven track record of over 100 million commercial miles flown and 1.6 million deliveries completed, minimizing implementation risk.
From a competitive positioning standpoint, this initiative differentiates Chipotle from competitors in the quick-service restaurant space by offering a novel, technologically advanced delivery option that could potentially improve delivery economics while enhancing customer experience. The service aligns with Chipotle's stated mission to "Cultivate a Better World" through its environmental benefits.
- Starting today, select guests in the
Dallas area can have their听Chipotle digital orders flown to them using Zipline with the launch of Zipotle's early access program - Zipline's autonomous aircraft, Zips, travel directly to customers' houses, conveniently delivering orders in just a few minutes of flying
Chipotle's new delivery option, Zipotle, will use Zipline's fleet of quiet, zero emissions aircraft, to make super fast, convenient deliveries that save customers' time and keep orders dine-in fresh. Chipotle's entire menu is eligible for Zipotle delivery.
Zipotle: How It Works
- Guests in the听Rowlett area can download the Zipline app on the store or store and, if eligible, place their Chipotle order
- Employees will place the order into a Zipping Point, which allows Zips to autonomously pick up the order for delivery
- After flying to its destination, the aircraft will hover about 300 feet in the air, while the Zip lowers to the ground. The Zip automatically avoids obstacles and gently and precisely places the order at the guest's address.
- The听Chipotle at 3109 Lakeview Pkwy,
Rowlett, TX will be the first to offer Zipotle deliveries. Zipotle will operate seven days a week, initially from 12 p.m. to 8 p.m. CT, and will soon expand to 10 p.m. CT.
See here for a video of Zipotle in action: .
"Zipotle is a quick and convenient source of delivery that lets guests enjoy our real food from places that are traditionally challenging to serve, including backyards and public parks," said Curt Garner, President, Chief Strategy and Technology Officer at Chipotle. "Zipline's commitment to building an efficient, environmentally friendly delivery experience is synonymous with our mission to Cultivate a Better World."
"With Zipline, you tap a button, and minutes later food magically appears - hot, fresh, and ultra-fast," said Keller Rinaudo Cliffton, CEO and Co-Founder of Zipline. "Starting today, families in the
Zipline by the Numbers听
Zipline designs, manufactures and operates its autonomous aircraft, pioneering the use of physical AI in commercial last mile logistics.听Zipline delivery is extraordinarily quiet and barely noticeable, and food arrives restaurant-fresh 鈥� even in wind, rain, cold or
Zipline began making autonomous deliveries of medical products to rural hospitals in
About Chipotle
Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. There are over 3,800 restaurants as of June听30, 2025, in
About Zipline
Zipline is the world's largest and most experienced autonomous delivery service. Today it operates on four continents, makes a delivery somewhere in the world every 60 seconds, and serves more than 5,000 hospitals and health facilities. With more than 100 million commercial autonomous miles flown to date, Zipline is transforming access to healthcare, consumer products, and food. Our customers rely on Zipline to save lives, save them time, increase economic opportunity, and provide logistics at scale. For more information, visit .
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