TD Auto Finance Ranks Highest in National Non-Captive Prime Credit Dealer Satisfaction, according to J.D. Power
“A TD Bank, we’re focused on delivering exceptional experiences that make a difference in the lives of our customers,� said Andrew Stuart, Head of
provides indirect retail financing for over 1.1 million consumers and over 6,600 franchised dealerships across the
This year, TD Auto Finance achieved an overall score of 864 out of 1,000 in the National Non-Captive Prime Credit segment1 of the J.D. Power study, 84 points ahead of the segment average. In addition, TD Auto Finance scored highest in three of the five factors measured by the study: Funding Process, Finance Provider Offerings, and E-Contracting Process.
“We're continuing to raise the bar for our dealers, and we’re grateful to every dealer who shared their perspective in this year’s study,� said Nadir Jones, Head of TD Auto Finance. “The feedback we receive is instrumental as we continue our relentless pursuit of legendary service, enabling us to deliver retail programs that empower our dealers to better serve their customers.�
The J.D. Power 2025 U.S. Dealer Financing Satisfaction Study is based on 8,835 total evaluations from 2,172 auto dealer financial professionals across the National Non-Captive Prime Credit segment. Visit for more details.
About TD Bank, America's Most Convenient Bank®
TD Bank, America's Most Convenient Bank, is one of the 10 largest banks in the
TD Bank is a subsidiary of The Toronto-Dominion Bank, a top 10 North American bank. The Toronto-Dominion Bank trades on the
1Study was fielded from April through May 2025 and measures auto dealer satisfaction in five segments of lenders across the industry: Captive Premium—Prime; Captive Mass Market—Prime; Non-Captive National—Prime; Non-Captive Regional—Prime and Non-Captive Sub-Prime.
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Source: TD Bank, N.A.