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Dell Medical School Taps Rackspace for Industry-Disrupting Cloud Strategy: Building an Academic Medical Center Without Traditional Data Centers

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Rackspace Technology (NASDAQ: RXT) has announced a strategic partnership with Dell Medical School at The University of Texas at Austin to provide comprehensive IT infrastructure and managed services. Dell Med will become the first academic medical center to go fully cloud-native, with Rackspace managing its Epic Electronic Health Record (EHR) system and other healthcare-related data center needs.

The partnership marks a significant shift in healthcare IT infrastructure, as Dell Med plans to build a new academic medical center without traditional physical data centers. Rackspace will provide a fully managed service model, ensuring secure and compliant cloud services with built-in redundancy for patient safety and system resilience.

Rackspace Technology (NASDAQ: RXT) ha annunciato una partnership strategica con Dell Medical School dell'Università del Texas ad Austin per fornire infrastrutture IT complete e servizi gestiti. Dell Med diventerà il primo centro medico accademico a essere completamente cloud-native, con Rackspace che gestirà il sistema Epic di cartella clinica elettronica (EHR) e le altre esigenze di data center legate all'assistenza sanitaria.

La partnership segna un cambiamento significativo nelle infrastrutture IT sanitarie: Dell Med intende costruire un nuovo centro medico accademico senza data center fisici tradizionali. Rackspace offrirà un modello di servizio completamente gestito, garantendo servizi cloud sicuri e conformi, con ridondanza integrata per la sicurezza dei pazienti e la resilienza dei sistemi.

Rackspace Technology (NASDAQ: RXT) anunció una asociación estratégica con Dell Medical School de la Universidad de Texas en Austin para proporcionar infraestructura de TI integral y servicios gestionados. Dell Med se convertirá en el primer centro médico académico en ser completamente nativo en la nube, con Rackspace gestionando su sistema Epic de registro electrónico de salud (EHR) y otras necesidades de centro de datos relacionadas con la atención médica.

La asociación representa un cambio importante en la infraestructura de TI sanitaria, ya que Dell Med planea construir un nuevo centro médico académico sin centros de datos físicos tradicionales. Rackspace proporcionará un modelo de servicio totalmente gestionado, asegurando servicios en la nube seguros y conformes, con redundancia incorporada para la seguridad del paciente y la resiliencia del sistema.

Rackspace Technology (NASDAQ: RXT)가 텍사� 대학교 오스� 캠퍼스의 Dell Medical School� 포괄적인 IT 인프� � 관리형 서비� 제공� 위한 전략� 파트너십� 발표했습니다. Dell Med� 완전� 클라우드 네이티브� 전환하는 � 학술 의료센터가 되며, Rackspace� Epic 전자건강기록(EHR) 시스템과 기타 의료 관� 데이터센� 요구 사항� 관리합니다.

이번 파트너십은 의료 IT 인프라에 있어 중요� 전환� 의미합니�. Dell Med� 전통적인 물리� 데이터센� 없이 새로� 학술 의료센터� 건립� 계획입니�. Rackspace� 완전 관리형 서비� 모델� 제공� 보안� 규정 준수를 갖춘 클라우드 서비스를 제공하고, 환자 안전� 시스� 복원력을 위한 내장� 중복성을 보장합니�.

Rackspace Technology (NASDAQ: RXT) a annoncé un partenariat stratégique avec la Dell Medical School de l'Université du Texas à Austin pour fournir une infrastructure informatique complète et des services managés. Dell Med deviendra le premier centre médical universitaire à adopter une approche entièrement cloud-native, Rackspace prenant en charge son système Epic de dossier de santé électronique (EHR) ainsi que les autres besoins de centre de données liés aux soins de santé.

Ce partenariat marque un changement important dans l'infrastructure informatique de la santé : Dell Med envisage de construire un nouveau centre médical universitaire sans centres de données physiques traditionnels. Rackspace fournira un modèle de service entièrement managé, garantissant des services cloud sécurisés et conformes, avec une redondance intégrée pour la sécurité des patients et la résilience des systèmes.

Rackspace Technology (NASDAQ: RXT) hat eine strategische Partnerschaft mit der Dell Medical School der University of Texas at Austin angekündigt, um umfassende IT-Infrastruktur und Managed Services bereitzustellen. Dell Med wird das erste akademische medizinische Zentrum sein, das vollständig cloud-nativ arbeitet, wobei Rackspace das Epic Electronic Health Record (EHR)-System und weitere gesundheitsbezogene Rechenzentrumsanforderungen übernehmen wird.

Die Partnerschaft markiert einen bedeutenden Wandel in der IT-Infrastruktur des Gesundheitswesens: Dell Med plant, ein neues akademisches medizinisches Zentrum ohne traditionelle physische Rechenzentren zu errichten. Rackspace wird ein vollständig verwaltetes Servicemodell bereitstellen und sichere, konforme Cloud-Services mit integrierter Redundanz zur Patientensicherheit und Systemresilienz gewährleisten.

Positive
  • First-of-its-kind partnership to create a fully cloud-native academic medical center
  • Strategic positioning in the healthcare sector with Epic EHR system management
  • Long-term contract with a prestigious medical institution
  • Expansion of Rackspace's managed services portfolio in healthcare
Negative
  • High regulatory compliance requirements in healthcare sector
  • Significant responsibility for critical healthcare data management

Insights

Rackspace secures strategic healthcare IT contract with Dell Medical School, highlighting growth in regulated cloud services vertical.

This partnership between Rackspace Technology and Dell Medical School represents a significant healthcare cloud implementation that breaks from traditional models. Dell Med's decision to build an academic medical center without traditional data centers marks an industry-disrupting approach, with Rackspace providing the cloud infrastructure and managed services for critical healthcare systems including the Epic Electronic Health Record (EHR) platform.

The strategic value of this deal extends beyond typical cloud hosting. Managing Epic deployments requires specialized expertise due to the complex regulatory requirements and mission-critical nature of healthcare data. This partnership positions Rackspace to demonstrate capabilities in the highly regulated healthcare IT sector, which has traditionally been conservative in cloud adoption.

For Rackspace, this represents potential expansion in the healthcare vertical - one of the largest IT spending sectors in the economy. The fully managed service model for Dell Med likely indicates a higher-margin engagement compared to basic infrastructure provision. Healthcare clients typically require long-term commitments with stable recurring revenue due to the complexity of migrations.

The partnership's innovative nature - creating what appears to be the first academic medical center without traditional data centers - provides Rackspace with a high-profile reference implementation that could attract similar institutions looking to modernize their infrastructure while maintaining compliance with healthcare regulations like HIPAA.

Austin medical school becomes first to go fully cloud-native with Rackspace's managed services, transforming healthcare IT infrastructure model

SAN ANTONIO, Aug. 12, 2025 (GLOBE NEWSWIRE) -- (NASDAQ: RXT), a leading end-to-end hybrid cloud and AI solutions company, today announced it has partnered with (Dell Med) as a strategic IT infrastructure provider, hosting and managing healthcare related data center needs, including managing its ® Electronic Health Record (EHR) and adjacent workloads. The strategic partnership will be part of the transformative journey to establish Dell Med as the anchor of a world-class academic medical center serving Central Texas and beyond.

As part of its digital transformation, Dell Med selected Rackspace as a strategic partner to deliver a fully managed service model for the institution’s hosted data center and Epic deployment. This partnership lays the foundation for Epic to serve as the medical center’s comprehensive EHR platform across all future clinics and hospitals.

"Partnering with Rackspace for our hosted data center needs is crucial to our continued success, and the Epic deployment will be one of the first big steps in our joint journey forward," said , CIO and Chief Administrative Officer at Dell Med. "The Rackspace team will not only provide primary hosting for our Epic deployment and other application workloads but also a fully managed service model that ensures a seamless transition and operational excellence."

The partnership highlights a joint commitment to pursuing transformative initiatives that enhance healthcare service delivery, medical education and research. Leveraging Rackspace’s infrastructure and expertise in Epic deployments, Dell Med aims to revolutionize healthcare access and delivery, significantly advancing patient care standards.

"Transformative solutions like ours can significantly improve operational efficiencies, and we are proud to work alongside such a prestigious organization," said Harjott Atrii, Senior Vice President and Chief Revenue Officer for Private Cloud, Rackspace Technology. "We recognize the importance of being a trusted partner in healthcare technology, and our experience in delivering critical capabilities positions us to effectively support Dell Med’s mission, demonstrating how advanced cloud solutions can redefine Healthcare IT."

Future Plans
As part of its long-term digital strategy, Dell Med plans to build a new academic medical center without a traditional physical data center. Rackspace will host and manage critical components of the system’s digital infrastructure, including Epic and other clinical workloads, through secure, compliant cloud services designed with redundancy to support patient safety, regulatory standards and system resilience.

About Rackspace Technology
is a leading end-to-end hybrid cloud and AI solutions company. We can design, build, and operate our customers' cloud environments across all major technology platforms, irrespective of technology stack or deployment model. We partner with our customers at every stage of their cloud journey, enabling them to modernize applications, build new products, and adopt innovative technologies.

Media Contact:
Cheryl Amerine

A photo accompanying this announcement is available at: 


FAQ

What is the partnership between Rackspace Technology (RXT) and Dell Medical School?

Rackspace will serve as Dell Med's strategic IT infrastructure provider, managing their Epic Electronic Health Record system and healthcare-related data center needs, making it the first fully cloud-native academic medical center.

How will Rackspace (RXT) manage Dell Medical School's data center needs?

Rackspace will provide a fully managed service model for hosted data center and Epic deployment, with secure, compliant cloud services designed with redundancy for patient safety and regulatory standards.

What makes the Rackspace (RXT) and Dell Medical School partnership unique?

This partnership represents the first academic medical center to be built without traditional physical data centers, operating entirely on cloud-native infrastructure.

Who will manage Dell Medical School's Epic Electronic Health Record (EHR) system?

Rackspace Technology will manage Dell Med's Epic EHR system deployment and adjacent workloads as part of their comprehensive IT infrastructure services.

What are the main benefits of Rackspace's (RXT) partnership with Dell Medical School?

The partnership aims to revolutionize healthcare access and delivery through improved operational efficiencies, enhanced patient care standards, and advanced cloud solutions for healthcare IT.
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