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Kyndryl Unveils Agentic AI Framework that Dynamically Evolves to Drive Enhanced Business Performance

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Kyndryl (NYSE:KD) has launched its new Kyndryl Agentic AI Framework, an enterprise-grade solution that deploys self-directed, self-learning AI agents to enhance business operations. The framework leverages Kyndryl's extensive infrastructure expertise and processes over 12 million AI-driven insights monthly through Kyndryl Bridge.

The Framework features advanced algorithms and secure-by-design AI agents that can operate across on-premises, cloud, or hybrid IT environments. Early adopters include a national government implementing the framework to improve public services and a financial institution utilizing it for compliance automation and IT optimization.

According to Kyndryl's 2025 People Readiness Report, only 40% of leaders currently use AI-powered insights for decision-making, and just 20% primarily use AI for new product development, highlighting the significant market opportunity for this solution.

Kyndryl (NYSE:KD) ha lanciato il nuovo Kyndryl Agentic AI Framework, una soluzione di livello enterprise che utilizza agenti AI autonomi e autoapprendenti per migliorare le operazioni aziendali. Il framework sfrutta l'ampia esperienza infrastrutturale di Kyndryl e gestisce oltre 12 milioni di insight guidati dall'AI ogni mese tramite Kyndryl Bridge.

Il framework integra algoritmi avanzati e agenti AI progettati per la sicurezza che possono operare in ambienti IT on-premises, cloud o ibridi. Tra i primi utilizzatori ci sono un governo nazionale che lo impiega per migliorare i servizi pubblici e un istituto finanziario che lo usa per l'automazione della conformità e l'ottimizzazione IT.

Secondo il People Readiness Report 2025 di Kyndryl, solo il 40% dei leader utilizza attualmente insight basati sull'AI per prendere decisioni, e appena il 20% impiega l'AI principalmente per lo sviluppo di nuovi prodotti, evidenziando così un'importante opportunità di mercato per questa soluzione.

Kyndryl (NYSE:KD) ha lanzado su nuevo Kyndryl Agentic AI Framework, una solución de nivel empresarial que despliega agentes de IA autodirigidos y autoaprendientes para mejorar las operaciones comerciales. El framework aprovecha la amplia experiencia en infraestructura de Kyndryl y procesa más de 12 millones de insights impulsados por IA mensualmente a través de Kyndryl Bridge.

El framework cuenta con algoritmos avanzados y agentes de IA diseñados para la seguridad que pueden operar en entornos TI on-premises, en la nube o híbridos. Entre los primeros adoptantes se encuentran un gobierno nacional que implementa el framework para mejorar los servicios públicos y una institución financiera que lo utiliza para la automatización del cumplimiento y la optimización TI.

Según el Informe de Preparación de Personas 2025 de Kyndryl, solo el 40% de los líderes utiliza actualmente insights impulsados por IA para la toma de decisiones, y apenas el 20% usa principalmente la IA para el desarrollo de nuevos productos, lo que resalta una gran oportunidad de mercado para esta solución.

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� 프레임워크는 고급 알고리즘� 보안� 기본 설계� � AI 에이전트� 특징으로 하며, 온프레미�, 클라우드 또는 하이브리� IT 환경 전반에서 작동� � 있습니다. 초기 도입자로� 공공 서비스를 개선하기 위해 프레임워크를 도입� 국가 정부와 규정 준� 자동� � IT 최적화를 위해 활용하는 금융 기관� 포함됩니�.

Ի� 2025 인력 준� 보고�� 따르�, 현재 리더� 40%만이 의사결정� 위해 AI 기반 인사이트� 사용하고 있으�, 단지 20%만이 주로 신제� 개발� AI� 활용하고 있어 � 솔루션의 시장 기회가 크다� 점을 보여줍니�.

Kyndryl (NYSE:KD) a lancé son nouveau Kyndryl Agentic AI Framework, une solution de niveau entreprise qui déploie des agents d'IA autonomes et auto-apprenants pour améliorer les opérations commerciales. Ce framework s'appuie sur l'expertise approfondie de Kyndryl en infrastructure et traite plus de 12 millions d'insights pilotés par l'IA chaque mois via Kyndryl Bridge.

Le framework intègre des algorithmes avancés et des agents d'IA conçus pour la sécurité, capables d'opérer dans des environnements IT sur site, cloud ou hybrides. Parmi les premiers utilisateurs figurent un gouvernement national qui utilise le framework pour améliorer les services publics et une institution financière qui l'emploie pour l'automatisation de la conformité et l'optimisation IT.

Selon le People Readiness Report 2025 de Kyndryl, seuls 40 % des dirigeants utilisent actuellement des insights basés sur l'IA pour la prise de décision, et seulement 20 % utilisent principalement l'IA pour le développement de nouveaux produits, soulignant ainsi une opportunité de marché importante pour cette solution.

Kyndryl (NYSE:KD) hat sein neues Kyndryl Agentic AI Framework vorgestellt, eine unternehmensgerechte Lösung, die selbstgesteuerte, selbstlernende KI-Agenten einsetzt, um Geschäftsprozesse zu verbessern. Das Framework nutzt Kyndryls umfangreiche Infrastruktur-Expertise und verarbeitet über 12 Millionen KI-basierte Erkenntnisse monatlich über Kyndryl Bridge.

Das Framework verfügt über fortschrittliche Algorithmen und sicherheitsorientierte KI-Agenten, die in On-Premises-, Cloud- oder hybriden IT-Umgebungen arbeiten können. Zu den frühen Anwendern zählen eine nationale Regierung, die das Framework zur Verbesserung öffentlicher Dienstleistungen einsetzt, sowie eine Finanzinstitution, die es für Compliance-Automatisierung und IT-Optimierung nutzt.

Dem People Readiness Report 2025 von Kyndryl zufolge nutzen derzeit nur 40 % der Führungskräfte KI-basierte Erkenntnisse zur Entscheidungsfindung, und lediglich 20 % verwenden KI hauptsächlich für die Entwicklung neuer Produkte, was die bedeutende Marktchance für diese Lösung unterstreicht.

Positive
  • Framework built with industry-standard encryption protocols and zero-trust security features
  • Already securing early adoption from major clients including government and financial institutions
  • Leverages expertise from processing 12 million monthly AI-driven insights via Kyndryl Bridge
  • Flexibility to deploy across on-premises, cloud, or hybrid IT environments
Negative
  • Low current AI adoption rates could indicate market hesitancy or implementation challenges
  • Requires significant customer education and consulting support for implementation

Insights

Kyndryl's new Agentic AI Framework leverages their infrastructure expertise to deploy self-learning AI agents that could differentiate them in the enterprise AI market.

Kyndryl has unveiled a strategic product launch that leverages their core infrastructure strengths to enter the growing agentic AI market. The new Framework orchestrates specialized, self-directed AI agents that can operate across diverse IT environments including on-premises, cloud, and hybrid settings. This approach is particularly significant given Kyndryl's foundation of managing complex technology infrastructures and generating over 12 million AI-driven insights monthly through their Kyndryl Bridge platform.

What makes this announcement noteworthy is how it addresses the AI implementation gap highlighted in Kyndryl's own research, which found only 40% of leaders using AI insights for decision-making and business growth. Their infrastructure-first perspective could provide a competitive advantage over pure software AI providers who lack deep operational technology experience. The early customer traction with both government and financial sectors demonstrates market validation for their approach.

From a strategic perspective, this represents Kyndryl's effort to evolve beyond traditional IT services into higher-value AI implementation services. The framework's focus on security, interpretability, and human oversight addresses key enterprise concerns about AI adoption. By positioning their consulting services alongside this framework, Kyndryl is creating a potential new revenue stream that aligns with enterprise digital transformation initiatives. The emphasis on scalability and customization suggests Kyndryl is targeting large enterprise clients with complex IT environments—precisely where their expertise is most valuable.

Kyndryl taps into its decades of infrastructure-level expertise to deploy an enterprise-grade Framework with intelligent AI agents that learn, adapt and evolve to turn insights into action

The Kyndryl Agentic AIFrameworkself-organizes, scales, and securely executes tasks across diverse IT estates and complex workflows to increase efficiency and innovation for impact

NEW YORK, July 17, 2025 /PRNewswire/ -- , a leading provider of mission-critical enterprise technology services, today launched the Kyndryl Agentic AI Framework, a new approach to deploying agentic AI to augment human teams. The enterprise-grade Framework orchestrates and dispatches a portfolio of specialized, self-directed, self-learning AI agents that dynamically respond to shifting conditions and keep humans in the loop for oversight.

The Kyndryl Agentic AI Framework enables enterprises to adopt, deploy and scale agentic AI-powered solutions � whether on-premises, in the cloud or in a hybrid IT setting –to transform and improve their business operations. In deploying the Framework, Kyndryl leverages its expertise from thousands of infrastructure deployments and its experience with generating over 12 million AI-driven insights monthly via Kyndryl Bridge. The Framework combines advanced algorithms, self-learning, optimization and secure-by-design AI agents that translate complex data into clear, understandable insights.

"As customers worldwide adopt agentic AI to gain a competitive edge, it will increasingly impact the entire technology stack, including applications and business workflows. Kyndryl is uniquely positioned to provide a holistic, infrastructure-first perspective that enables customers to deploy AI with confidence across mission-critical systems with scalability and industry standard security," said Ismail Amla, Senior Vice President, Kyndryl Consult. "With our unique insights from Kyndryl Bridge, our differentiated Agentic AI Framework, and our experience managing some of the world's largest technology estates, we can help companies design, implement, and run agentic AI solutions at scale—tailored to their specific business productivity and innovation goals."

Customers across industries are already working with Kyndryl to explore and understand how they can leverage the Agentic Framework's sophisticated capabilities, including:

  • A national governmentevaluating the Kyndryl Agentic AI Framework for a large-scale deployment across their complex IT estate. The government aims to enhance citizen experiences, improve public service, ensure compliance and reduce regulatory risks by leveraging the framework and Kyndryl's expertise in transparent and responsible AI. This will empower government stakeholders to align policies with best practices and operate efficiently for the benefit of their constituents. The capability will enable government employees to view real-time, up-to-date insights on metrics such as traffic congestion, hospital bed availability and school attendance.

  • As part of an ongoing modernization program, a leading financial institution is working with Kyndryl Consult to assess how it can apply Kyndryl's Agentic AI Framework to introduce AI agents for automating compliance, optimizing IT and accelerating service delivery. By leveraging this solution, the institution aims to enhance agility, strengthen cyber resilience, meet regulatory standards, and drive long-term innovation and operational efficiency.

This new Framework comes at a critical moment for enterprise leaders who are struggling to see benefits from AI use cases. In fact, according to Kyndryl's recently-published , only 4 in 10 leaders report using AI-powered insights to enhance decision-making or unlock business growth. In addition, only one-fifth of business leaders say the primary use case of AI in their organization is to develop new products and services for customers.

The Kyndryl Agentic AI Framework can help organizations confidently deploy AI with trust and security in mind. The Framework was built with industry-standard encryption protocols, privacy-by-design principles and zero-trust security � fostering trust in AI-driven processes and assurances that agent actions are traceable, interpretable and continuously improved with human oversight. It can also be tailored to meet enterprises' needs and adapt to industries through self-directed learning, enabling organizations to apply the Framework to a wide range of use cases and projects with speed and confidence.

Kyndryl Consult experts will work side-by-side with customers to assess, design, engineer and plan deployments of the Framework that are tailored to individual customer business requirements. For more information, visit: .

About Kyndryl
Kyndryl (NYSE: KD)is a leading provider of mission-critical enterprise technology services, offering advisory, implementation and managed service capabilities to thousands of customers in more than 60 countries. As the world's largest IT infrastructure services provider, the Company designs, builds, manages and modernizes the complex information systems that the world depends on every day. For more information, visit.

Forward-looking statements
This press release contains "forward-looking statements" within the meaning of the Private Securities Litigation Reform Act of 1995. Such forward-looking statements often contain words such as "aim," "anticipate," "believe," "contemplate," "could," "estimate," "expect," "forecast," "intend," "may," "objectives," "opportunity," "plan," "position," "predict," "project," "should," "seek," "target," "will," "would" and other similar words or expressions or the negative thereof or other variations thereon. All statements other than statements of historical fact, including without limitation statements concerning the Company's plans, objectives, goals, beliefs, business strategies, future events, business condition, results of operations, financial position, business outlook and business trends and other non-historical statements, are forward-looking statements. These statements do not guarantee future performance and speak only as of the date of this press release. Except as required by law, the Company assumes no obligations to update or revise any forward-looking statements, whether as a result of new information, future events or otherwise. Actual outcomes or results may differ materially from those suggested by forward-looking statements as a result of risks and uncertainties including those described in the "Risk Factors" section of the Company's most recent Annual Report on Form 10-K, and may be further updated from time to time in the Company's subsequent filings with the Securities and Exchange Commission.

Kyndryl Press Contact
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FAQ

What is Kyndryl's (NYSE:KD) new Agentic AI Framework?

It's an enterprise-grade framework that deploys self-directed, self-learning AI agents to enhance business operations, leveraging Kyndryl's infrastructure expertise and processing over 12 million monthly AI-driven insights.

How does Kyndryl's Agentic AI Framework ensure security and trust?

The Framework incorporates industry-standard encryption protocols, privacy-by-design principles, and zero-trust security, ensuring agent actions are traceable and interpretable with continuous human oversight.

Who are the early adopters of Kyndryl's AI Framework?

Early adopters include a national government implementing it for public service improvement and a leading financial institution using it for compliance automation and IT optimization.

What are the current AI adoption challenges according to Kyndryl's 2025 report?

Only 40% of leaders use AI-powered insights for decision-making, and just 20% primarily use AI for new product development, indicating significant room for growth.

Where can Kyndryl's AI Framework be deployed?

The Framework can be deployed on-premises, in the cloud, or in hybrid IT environments, offering flexibility for various enterprise needs.
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