HealthEquity's AI-Powered Tool Recognized for Innovation in Streamlining Benefits Education
HealthEquity (Nasdaq: HQY), the largest HSA and consumer-directed benefits administrator in the US, has received multiple prestigious awards for its AI-powered educational tool HSAnswers. Launched in October 2024, the tool has won the 2025 AI Breakthrough Award for Informational Bot Solution of the Year and two Globee Silver Awards.
HSAnswers leverages over 500 educational resources and 20 years of industry expertise to provide instant, personalized answers about HSAs and other consumer-directed benefits. The tool addresses a critical market need, as 73% of employees seek improved benefits education. Available freely at healthequity.com/hsanswers, the platform has already facilitated hundreds of thousands of conversations since launch.
HealthEquity (Nasdaq: HQY), il principale amministratore di HSA e di benefit a gestione diretta per i consumatori negli Stati Uniti, ha ottenuto numerosi riconoscimenti per il suo strumento educativo basato sull'IA, HSAnswers. Lanciato nell'ottobre 2024, lo strumento ha vinto il 2025 AI Breakthrough Award come Informational Bot Solution of the Year e due Globee Silver Awards.
HSAnswers sfrutta oltre 500 risorse didattiche e 20 anni di esperienza nel settore per offrire risposte istantanee e personalizzate su HSA e altri benefit a gestione diretta. Risponde a un'esigenza importante del mercato: il 73% dei dipendenti desidera una migliore educazione sui benefit. Accessibile gratuitamente su healthequity.com/hsanswers, la piattaforma ha gi脿 gestito centinaia di migliaia di conversazioni dal lancio.
HealthEquity (Nasdaq: HQY), el mayor administrador de HSA y beneficios dirigidos al consumidor en EE. UU., ha recibido varios premios por su herramienta educativa con IA, HSAnswers. Lanzada en octubre de 2024, la herramienta gan贸 el 2025 AI Breakthrough Award a Informational Bot Solution of the Year y dos Globee Silver Awards.
HSAnswers utiliza m谩s de 500 recursos educativos y 20 a帽os de experiencia en el sector para ofrecer respuestas instant谩neas y personalizadas sobre HSA y otros beneficios dirigidos al consumidor. Atiende una necesidad cr铆tica del mercado: el 73% de los empleados busca mejor educaci贸n sobre beneficios. Disponible gratuitamente en healthequity.com/hsanswers, la plataforma ya ha facilitado cientos de miles de conversaciones desde su lanzamiento.
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HealthEquity (Nasdaq: HQY), le principal gestionnaire d'HSA et d'avantages orient茅s consommateur aux 脡tats-Unis, a re莽u plusieurs distinctions pour son outil 茅ducatif IA, HSAnswers. Lanc茅 en octobre 2024, l'outil a remport茅 le 2025 AI Breakthrough Award dans la cat茅gorie Informational Bot Solution of the Year ainsi que deux Globee Silver Awards.
HSAnswers s'appuie sur plus de 500 ressources p茅dagogiques et 20 ans d'expertise sectorielle pour fournir des r茅ponses instantan茅es et personnalis茅es sur les HSA et autres avantages orient茅s consommateur. Il r茅pond 脿 un besoin majeur du march茅 : 73 % des employ茅s souhaitent une meilleure formation sur les avantages. Accessible gratuitement sur healthequity.com/hsanswers, la plateforme a d茅j脿 facilit茅 des centaines de milliers de conversations depuis son lancement.
HealthEquity (Nasdaq: HQY), der gr枚脽te Verwalter von HSAs und verbraucherorientierten Leistungen in den USA, hat f眉r sein KI-gest眉tztes Lernwerkzeug HSAnswers mehrere renommierte Auszeichnungen erhalten. Das im Oktober 2024 eingef眉hrte Tool gewann den 2025 AI Breakthrough Award als Informational Bot Solution of the Year sowie zwei Globee Silver Awards.
HSAnswers nutzt 眉ber 500 Bildungsressourcen und 20 Jahre Branchenerfahrung, um sofortige, personalisierte Antworten zu HSAs und anderen verbraucherorientierten Leistungen zu liefern. Es deckt einen wichtigen Marktbedarf ab, denn 73 % der Besch盲ftigten w眉nschen sich bessere Informationen zu Leistungen. Kostenlos verf眉gbar unter healthequity.com/hsanswers hat die Plattform seit dem Start bereits Hunderttausende von Gespr盲chen erm枚glicht.
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Industry Leader鈥檚 HSAnswers Wins Multiple Awards to Transform Complex Healthcare Benefits Information to Accessible and Reliable Intel For Millions
DRAPER, Utah, Aug. 29, 2025 (GLOBE NEWSWIRE) -- , Inc. (Nasdaq: HQY), the nation鈥檚 largest Health Savings Accounts (HSAs) and consumer-directed benefits administrator, today announced that its innovative AI-powered educational tool, , has received multiple prestigious industry awards recognizing its excellence in artificial intelligence and benefits education innovation.
HSAnswers is designed to provide fast and reliable responses to HSAs questions and other consumer-directed benefits (CDBs). The tool uses generative artificial intelligence to deliver personalized conversation and insights powered by HealthEquity's comprehensive knowledge base and industry expertise.
Since in October 2024, HSAnswers has garnered industry recognition, including the 2025 AI Breakthrough Awards for Informational Bot Solution of the Year; 2025 Globee Silver Winner for Artificial Intelligence Achievement of the Year; and 2025 Globee Silver Winner for AI-based Solution for Healthcare. These accolades highlight HSAnswers' groundbreaking approach to making complex healthcare benefits more accessible and understandable for millions of Americans.
Advanced Technology Meets AG真人官方-World Impact
HSAnswers has already demonstrated remarkable impact since its launch, facilitating hundreds of thousands of conversations. The platform addresses real-world questions that matter to healthcare consumers, from practical inquiries like "Can I use my HSA to pay for teeth aligners?" to complex scenarios such as "I am turning 65 at the end of the year and will be signing up for Medicare for 2026鈥攁m I able to contribute to my HSA account this year through 2025?" This sustained engagement reflects the tool's ability to provide meaningful guidance that addresses a critical marketplace need, where
鈥淲hile the marketplace floods with generic AI tools, HSAnswers distinguishes itself through its deep expertise in consumer-directed benefits and ability to simplify complexity by providing instant, personalized answers without requiring users to navigate through extensive documentation," said Shuki Licht, HealthEquity Head of Innovation and VP of AI Tech. "When employees during enrollment, they're inevitably left with questions. We're leveraging AI to solve real problems impacting millions of Americans' healthcare decisions, continuing to elevate our members鈥� experiences and delivering answers efficiently at scale when people need them most.鈥�
Transforming Benefits Education Through AI Innovation
The tool leverages over 500 curated HealthEquity educational resources and its comprehensive knowledge base powered by more than 20 years of industry expertise and leadership, those that query HSAnswers can depend on its reliable and contextually relevant information about HSAs and other CDBs including FSAs, HRAs, and LSAs. The company continues investing in the tool and aims to include even more sophisticated use cases to elevate member experiences in the coming months.
HSAnswers is freely available to anyone at healthequity.com/hsanswers including current and prospective HealthEquity members, benefits administrators, brokers, consultants, and health plan partners. Start asking questions now at .
About HealthEquity
HealthEquity and its subsidiaries administer HSAs and other consumer-directed benefits for more than 17 million accounts in partnership with employers, benefits advisors, and health and retirement plan providers who share our mission to save and improve lives by empowering healthcare consumers. For more information, visit
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FAQ
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