Technology Automation is a Top Challenge for Half of HR Professionals, Equifax Survey Finds
Equifax (NYSE:EFX) released findings from a survey of 254 HR professionals at SHRM25 Conference, revealing significant challenges in HR technology adoption and hiring processes. The survey found that 50% of HR professionals struggle with workflow automation, while 71% have encountered fabricated or misleading candidate information.
Only 20% of HR professionals feel very confident in detecting false candidate information, and merely 12% report consistent quick hiring processes. Additionally, 83% of respondents indicate their onboarding processes need improvement. The study also revealed that 76% of HR professionals are currently using AI to enhance hiring and onboarding efficiency.
Equifax (NYSE:EFX) ha pubblicato i risultati di un sondaggio condotto tra 254 professionisti HR presenti alla conferenza SHRM25, evidenziando notevoli difficoltà nell'adozione della tecnologia HR e nei processi di assunzione. Dall'indagine emerge che il 50% dei professionisti HR ha problemi con l'automazione dei flussi di lavoro, mentre il 71% ha riscontrato informazioni sui candidati false o fuorvianti.
Solo il 20% degli HR si sente molto sicuro nel riconoscere dati falsi dei candidati e appena il 12% dichiara di avere processi di assunzione rapidi e costanti. Inoltre, il 83% dei partecipanti segnala che l'onboarding necessita di miglioramenti. Lo studio mostra anche che il 76% dei professionisti HR utilizza attualmente l'intelligenza artificiale per rendere più efficaci le attività di recruiting e onboarding.
Equifax (NYSE:EFX) publicó los resultados de una encuesta a 254 profesionales de RR. HH. en la conferencia SHRM25, revelando importantes retos en la adopción de tecnologías de RR. HH. y en los procesos de contratación. La encuesta muestra que el 50% de los profesionales de RR. HH. tiene dificultades con la automatización de flujos de trabajo, y que el 71% se ha encontrado con información de candidatos fabricada o engañosa.
Sólo el 20% de los profesionales se siente muy seguro detectando información falsa de candidatos y apenas el 12% reporta procesos de contratación rápidos y consistentes. Además, el 83% de los encuestados indica que sus procesos de incorporación necesitan mejoras. El estudio también revela que el 76% de los profesionales de RR. HH. ya emplea IA para mejorar la eficiencia en contratación y onboarding.
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Equifax (NYSE:EFX) a publié les résultats d'un sondage réalisé auprès de 254 professionnels RH présents à la conférence SHRM25, révélant d'importants défis dans l'adoption des technologies RH et les processus de recrutement. L'enquête indique que 50 % des professionnels RH rencontrent des difficultés avec l'automatisation des workflows, et que 71 % ont constaté des informations candidats fabriquées ou trompeuses.
Seuls 20 % des RH se déclarent très confiants pour détecter les informations falsifiées des candidats et seulement 12 % rapportent des processus d'embauche rapides et constants. De plus, 83 % des répondants estiment que leurs processus d'intégration doivent être améliorés. L'étude révèle également que 76 % des professionnels RH utilisent actuellement l'IA pour accroître l'efficacité du recrutement et de l'onboarding.
Equifax (NYSE:EFX) veröffentlichte Ergebnisse einer Umfrage unter 254 HR-Fachkräften auf der SHRM25-Konferenz, die erhebliche Herausforderungen bei der Einführung von HR-Technologien und im Einstellungsprozess aufzeigten. Die Umfrage ergab, dass 50 % der HR-Fachkräfte Probleme mit der Workflow-Automatisierung haben, während 71 % auf gefälschte oder irreführende Kandidatenangaben gestoßen sind.
Nur 20 % der HR-Verantwortlichen fühlen sich sehr sicher darin, falsche Kandidateninformationen zu erkennen, und nur 12 % berichten von durchgehend schnellen Einstellungsprozessen. Darüber hinaus geben 83 % der Befragten an, dass ihre Onboarding-Prozesse verbesserungsbedürftig sind. Die Studie zeigt auch, dass 76 % der HR-Fachkräfte derzeit KI nutzen, um Einstellungs- und Onboarding-Abläufe zu optimieren.
- 76% of HR professionals are already utilizing AI for hiring and onboarding efficiency improvements
- Strong data correlation found between past and future job tenure, helping predict employee retention
- Survey provides valuable market insights from 254 HR professionals, demonstrating Equifax's industry leadership
- 71% of HR professionals encounter fabricated or misleading candidate information
- Only 20% of HR professionals are very confident in detecting false candidate information
- Less than 12% of organizations consistently achieve quick hiring processes
- 83% of organizations need improvement in their onboarding processes
- 50% of HR professionals struggle with technology automation
Additional Findings Highlight Challenges with Fabricated Resume Information, Speed-to-Hire and Onboarding
"As AI and emerging technologies proliferate, HR professionals increasingly want to automate the time-intensive aspects of their days so they can free up more time to focus on the human-first parts of their jobs that lead to more successful employee engagement and retention programs," said Chris Johnson, Senior Vice President and General Manager of , Equifax Workforce Solutions. "As technology changes the way work is completed, everything comes down to your people. HR teams know this, and that's why they're prioritizing the use of technology to help automate routine and manual processes so they can streamline tasks for their own teams while also simplifying and enhancing experiences for the employees they serve."
Fabricated or Misleading Resumes Remain Prevalent
The current job market has proved difficult for many job seekers, leading some to embellish or altogether fabricate their experience or credentials. According to the survey,
These issues were most commonly reported in employment history, educational background and credentials/licenses. Despite the frequency in which fraudulent information is appearing in job applications and resumes, only 1 in 5 (
"Our survey shows that HR is facing new challenges with the prevalence of misleading candidate information in the age of AI-generated resumes," said Bart Lautenbach, Senior Vice President and General Manager of for Equifax Workforce Solutions. "Employers may think they have found a well-qualified candidate, only to learn after a comprehensive background check that this person was significantly exaggerating their experience. Making this mistake can be extremely costly, and organizations can leverage automated employment verifications to help deliver greater ROI on their hiring processes."
HR leaders know that a bad hire can be costly. With a background check process that includes verifications of employment, education, and criminal history, hiring teams can help ensure a better quality hire. In addition, Equifax research indicates a strong correlation between past and future job tenure. Candidates who frequently left jobs within 60 days repeated this pattern, while those with longer previous tenures were more likely to stay.
HR professionals see room for improvement in speed-to-hire and onboarding
While speed-to-hire is a key metric for many HR organizations, less than
With innovative technologies, HR teams can help automate key components of the onboarding process, including onboarding and other forms, so they can help improve the new hire experience while keeping up with ever-changing regulatory and compliance demands. With real-time data and automation, HR teams can better ensure they are following important protocols, including background checks and other verifications, allowing them to help improve speed and accuracy.
Many HR professionals are already taking initiative and looking for ways to incorporate AI and automation into their workflows and address these challenges. Specifically,
Methodology
Equifax surveyed attendees at the SHRM Annual Conference in
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SOURCE Equifax Inc.